POLICY


SZENARYO Privacy Policy

Last updated: 25. January 2025

At SZENARYO, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.szenaryo.com (the "Site") or engage with us through our services. Whether you're shopping with us, browsing our collections, or signing up for updates, we want to be transparent about how we handle your information.

Please take a moment to read this policy. By using our website and services, you agree to the collection and use of your information as outlined here. If you don’t agree with the terms, please feel free to reach out or refrain from using the Services.


Why This Privacy Policy Matters

Your trust is important to us, and we believe that clear communication is key. As a small, creative fashion brand, we want you to know exactly what happens with your personal data. This Privacy Policy is here to help you understand how we handle your information and your rights when it comes to privacy.


How We Collect Your Personal Information

We gather personal data to provide you with the best experience while using our site. The information we collect depends on how you interact with us, but here’s an overview:


What Information We Collect

We collect various types of personal information to make your experience with SZENARYO seamless. Here's what we gather:

Information You Provide Directly to Us:
    
  • Personal details: Your name, address, email, and phone number.
  • Order information: Details such as your billing and shipping address, payment confirmation, and phone number.
  • Account info: Your username, password, and any security questions.

  • Shopping behavior: Items you add to your cart, wishlist, or recently viewed.
  • Customer support data: Any information you provide when reaching out to us.

Automatically Collected Data:
  • We use cookies and similar technologies to collect data about how you use our site, such as your device, IP address, browser type, and browsing activities.

Data from Third Parties:
  • Occasionally, we may receive additional information from partners, service providers, or third-party sources to enhance your shopping experience.


How We Use Your Information

Your data is used to provide and improve our Services. Here are the main ways we use the information we collect:
  • Processing orders and services: To fulfill your purchases and requests.
  • Marketing and communication: To send you updates, newsletters, and special offers (you can opt-out at any time).
  • Security and fraud prevention: To protect our site and your transactions.
  • Improving your experience: We use your data to better tailor our offerings and website for your convenience.

Cookies
We use cookies for a variety of reasons, including tracking website performance and enhancing your shopping experience. If you want to learn more about how cookies work on our site, please check out Cargos Cookie Policy.



How We Share Your Information

We only share your personal information when it’s necessary for our operations or as required by law. This may include:
  • Service providers: We work with third-party partners to process payments, handle shipping, and send marketing communications.
  • Legal reasons: If required by law, we may disclose your information for legal or regulatory purposes.


Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 16. If we become aware that we have inadvertently collected such information, we will delete it as soon as possible.


How We Protect Your Data

We take data security seriously and use a range of measures to safeguard your personal information. However, no system is fully secure, and while we do our best to protect your data, we cannot guarantee absolute security.

We will only retain your data for as long as necessary to provide our Services, or as required by law.


Your Rights and Choices

You have several rights regarding your personal data:
  • Access: You can request to see what personal data we have collected about you.
  • Deletion: You can request that we delete your personal data.
  • Correction: You can ask us to correct any inaccurate or incomplete information.
  • Portability: You can request a copy of your data in a machine-readable format.

If you'd like to exercise any of these rights, simply contact us using the information below.


Your Privacy Concerns

If you have any concerns or questions about your personal data, we’re here to help. Please don’t hesitate to get in touch.


Contact Us

For any questions regarding this Privacy Policy or your personal information, please reach out:

Email: szenaryo@outlook.com
Address: SZENARYO c/o Lavendula
         Taubengasse 4
         65719 Hofheim